THE APOTHECARY DIARIES – Perching – Maomao

More information about pre-orders

Description
Pre-orders are orders placed for products that are not yet immediately available. Pre-ordered products are in the production or manufacturing phase in Japan or in the process of being sourced and will only be shipped once available, so delivery times may be extended.

How does it work?
Pre-order products are specially ordered and reserved for you from the manufacturer in Japan. Payment for pre-orders is taken immediately at the time of pre-order or later if a payment plan has been arranged. The amount charged corresponds to the product price at the time of pre-order.

What are the advantages?
Pre-ordering is a service that allows you to purchase your product in advance and receive it as soon as it’s released. Since these products are often available in limited quantities and are usually sold out on the day of release, pre-ordering remains the best way to ensure you get the item.

Please note
If your order contains both in-stock items and pre-order items, your order will only be shipped once all items are available. We recommend placing two separate orders. This will allow you to receive the available items immediately, without waiting for your pre-orders to be released.

Update communications
Delivery times for pre-orders are provided as estimates and are based on information available at the time of pre-ordering. Delivery times may be subject to delays beyond our control, such as manufacturing or transportation issues. We are committed to keeping you informed of any changes regarding the delivery times of your pre-order. Regular updates will be provided to you via email.

Cancellation of Pre-order
Customers have a right of withdrawal within 14 days following the pre-order of the product. To cancel a pre-order, please contact our customer service by email at SAV@coyotemag.fr. Please note that any cancellation beyond the legal reflection period of 14 days following the order confirmation will incur cancellation fees corresponding to 25% of the order value.